Shipping policy
Shipping Policy
Thank you for shopping with MilaCreations. Below is our shipping policy for custom-made apparel.
Processing Time
All of our apparel is custom-made to order. Please allow 3 BUSINESS for production before your order ships. Processing times may vary during peak seasons or for bulk orders.
Shipping Time
Once your order has shipped, delivery times depend on your selected shipping method and location. Estimated shipping times are provided at checkout but are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your location, order size, and selected shipping method.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.
Delays
We are not responsible for shipping delays caused by carriers, customs, weather, or other factors beyond our control.
Incorrect Address
Please ensure your shipping address is accurate at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 2 days of delivery with your order number and photos (if applicable), and we will assist you.
Contact Us
If you have any questions about shipping, please contact us at:
Email: milajcreates26@gmail.com